parth ucs

Overview

Aria Unified Communication System is not as a IP PBX, rather it is been designed to cater all your communication need. Unified Communication System can serve small to big enterprise. Unified Communication System has all type of trunk connectivity like SIP/ VOIP Trunk, Analog Trunk , ISDN PRI, GSM Trunk etc. You can also use all type of extension like IP Phone , Soft Phone on desktop , Soft Phone on Mobile , Analog phone , wireless or cordless phone.

Important highlights

Functionalities

  • IP PBX
  • IVRS
  • ACD
  • OBD IVRS
  • Inbound IVRS
  • Call Recording
  • Conference Bridge

Interfaces

  • SIP / IP Trunk
  • ISDN PRI E1/ T1 Trunk
  • Analog Trunk
  • GSM Trunk
  • FXS / FXO / GSM Gateway
  • IP phone
  • Soft Phone

Integrations

  • API for CRM/ERP
  • SMS Integration
  • Email Integration
  • Web Chat Integrations
  • Click To Call
  • Social Media Integration
  • Traditional EPABX Integration
  • Over 50-5000 available SIP/IAX2 extensions
  • Voicemail to Email
  • Call forward,
  • Call Waiting,
  • Call Transfer (Blind Transfer/ Consult Transfer)
  • Call Pickup/Call Parking ,
  • Call Queues
  • Ring Group
  • Call Detail Record Call Routing
  • Conference Room
  • Password Protect for Conference Room
  • Call Conference
  • Codec: G.711u/a, G.729, GSM
  • Conversation Recording
  • OSLEC (Open Source Line Echo Canceller)
  • Support VPN
  • Work on local as well as Static IP
  • Strong ACD application
  • Call Centre Feature
  • Predictive Dialling
  • Preview Dialling
  • Agent Log-in / Log-out Application
  • MIS Reporting
  • Call Queue
  • Follow Me
  • Music On Hold
  • Skype for SIP
  • SIP Trunk
  • H.323,IAX2 Trunk ,
  • PSTN Analog Trunk
  • Configure via WEB interface
  • 100% Conversation Recording
  • Optional Recording
  • Call Connect on Mobile
  • Call Transfer
  • 1. Up to 5000 SIP users
  • 2. Multiple box networking
  • 3. Up to 1000 concurrent calls
  • 4. SIP, H.323 & IAX Support
  • 5. Flexible Extension numbering
  • 6. Support IP Phone, FXS Gateway, FXO Gateway
  • 7. Soft phone on desktop / Mobile phone compatibility
  • 8. SMS integration (Optional)
  • 9. Email integration (Optional)
  • 10. Support ISDN PRI through PCI-e Card, Gateway
  • 11. Support Analog Trunk through FXO Gateway / FXO Card
  • 12. Support GSM Trunk through GSM Gateway
  • 13. Intercom features
  • 14. Call Transfer
  • 15. Caller ID
  • 16. IP Extension work on LAN Network
  • 17. Easy to carry extension to long distance through Fiber optic cable, VPN, VLAN etc.

1. Complaint Management System:

Automated Complaint Management System: IVRS to manage internal complaint of the campus for, electricity, housekeeping, plumbing, IT etc. Users can book their complaint calling on IVRS number; IVR will provide complaint number to user along with a 4-digit key to close complaint as per his satisfaction. Complaint can be automatically forwarded to the concern technician. Technician can call on IVR & close the complaint or can inform the supervisor.

2. Voice Message Blasting:

Parth 600 can send bulk voice Messages to users for any important event like any public meeting, fire incident, emergency, any social activity etc.

3. Bill Reminders:

Parth 600 can remind users for outstanding amounts due against their units.

4. Audio Conference or live voice broadcasting:

Parth 600 has capability to connect multiple users in conference with authentication id, call conference can be recorded also. It also has provision to broadcast voice message to multiple users.

5. Extensions on Mobile

You can also use any smart phone as extension using soft phone software on mobile

6. Third Party CRM/ ERP Integration:

We have API to integrate with third party CRM/ ERP for click to dial, phone book etc.

7. Click to Dial from Client ERP:

Parth 600 API can be integrated with any ERP/ CRM of client for click to dial application.

IP-PBX is a complete telephony system that provides calls over the Network instead of using telephone infrastructure. It is used to connect with IP phones, soft phones & Traditional phones with adapter.
  • IVRS for incoming calls with the option of language selection & department transfer
  • Voicemail
  • ACD (Auto Call Distribution), Call transfer, Call forwarding etc.
  • Play different messages for Non-Office Hrs., Festive/holiday announcement etc.
  • Call connectivity on mobile if no response via extensions
  • API Integration with Third party CRM
  • Multiparty Conference & many more
It helps to reduce the costing on calls & any physical line rental, Digital Communication, No issue of signal loosing, Use LAN cable for voice communication etc.
SIP Trunk works over the internet connections rather than physical lines. Calls are being placed through the internet; it can be used for various ways such as VOIP calls, file transfer, instant Messaging etc.
Yes it can be reused while installation of IPPBX system.
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