Cloud telephony Solution offers advantages to a range of enterprises, regardless of whether they have already adopted a cloud computing programme.
Adopting hosted cloud telephony means all communications infrastructure will be placed in a virtual environment hosted and maintained by a third party – including servers, routing technology, ISDN lines and SIP Trunk.
Once a provider has been selected, companies then complete a simple agreement outlining the requested service elements, including number of lines, area codes requested and any additional service requirements. This will generally be supplied under a monthly service plan agreement for a fixed fee.
After the agreement is signed, all the company needs is a router and active Internet connection to make and receive calls. There is no need for additional on-site hardware or upfront engineering or installation costs. This swift deployment time enables great flexibility to increase or downsize the service as required and offers access to a number of extra services including: call waiting, forwarding voicemail and addition of SMS or telemarketing services – all without the need for additional licences.
The advantages of cloud-based communications infrastructure can be split broadly into three segments – reduction of operating costs related to upgrades and maintenance, improved service availability, and the development of enhanced or new services. The exact use case will depend on the customer, its market position and the industry it operates in.
While traditional fixed networks will continue to be used by many companies, there are a number of additional functionalities which can be derived from moving this infrastructure into the cloud.
The smart cloud telephony solution for your business to stay a step ahead in the competition. All your telephony featured enables with automated services for an easier access.